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The senior management of Georgiev, Todorov & Co. Offices, represented by its Managing Partner Prof. Ivan Todorov, declares the “Policy and Strategic Objectives on the Quality, Information Security and Management of Georgiev, Todorov & Co. Law Offices” , which are aimed at satisfying the wishes and needs of customers and ensuring the security of information by managing and ensuring the properties of confidentiality, integrity and availability of information.

The law firm assumes responsibility and provides:

• access, publicity, awareness and following of the announced policy by all employees and external contractors, in order to increase personal responsibility regarding the quality of work and the compliance of the provided legal services with the requirements of the clients;
• annual revision of the policy during the review by the management, if necessary and more often, so that it is up-to-date and appropriate for the company and for its activities;
• compliance with the applied standards, namely: ISO 9001: 2015, ISO 27001: 2013 and ISO 20000-1: 2011 by maintaining the integrated management system (IMS);
• continuing to improve the efficiency of IMS;
• compliance with the internal requirements and norms of the company;
• maintaining IMS in accordance with the requirements of current legislation;
• compliance with stakeholder requirements;
• ensuring reliable protection of information in all business processes;
• availability of the resources necessary for the implementation of this policy.

THE POLICY OF GEORGIEV, TODOROV AND CO. LAW OFFICES COMBINES SUCCESSFUL CONSULTING WORK WITH EXCELLENT PRACTICE IN RESOLVING LITIGATION.

THE POLICY OF THE GEORGIEV, TODOROV AND CO. LAW OFFICES IS AIMED AT:

• PROVISION OF QUALITY LEGAL ADVISORY SERVICES;
• WINING MORE CUSTOMERS AND RETAINING EXISTING;
• ENSURING A HIGH LEVEL OF CUSTOMER SATISFACTION THROUGH ACHIEVING POSITIVE RESULTS FOR THEM, WHICH THE COMPANY ACHIEVES THROUGH:
• PROVIDING A UNIQUE COMBINATION OF EXPERIENCE AND RESOURCES;
• COMBINING STRATEGIC THINKING AND PARTNERSHIP APPROACH;
• FLEXIBLE PROPOSALS AND ADEQUATE RESPONSE IN SHORT TERMS.

For the effective and efficient implementation of the announced policy on quality, information security and service management, the company’s management sets the following strategic goals for information quality and security:

• Ensuring a positive financial result;
• Providing and maintaining a good image of the company and the services it offers;
• Attracting new customers and retaining existing ones;
• Increasing customer satisfaction and achieving a positive assessment by our customers;
• Increasing motivation and personal responsibility; ensuring the necessary competence by raising the qualification of the staff, as well as improving the teamwork and the efficiency of the internal communication;
• Ensuring continuity of business processes and services provided;
• Minimizing the security risks of information causing damage to the company and its customers and suppliers;
• Minimizing potential losses and damages from information security breaches.

The scope of the integrated quality management system of Georgiev, Todorov & Co. Law Offices. is the following:

ISO 9001: 2015:
“Providing legal advice (oral and written) on legal issues, preparation of opinions, analysis of legal and strategic documents, analytical work in the field of regulatory analysis and drafting of documents (manuals, rules, instructions, forms), as well as carrying out procedural representation before the bodies of the judiciary and administrative bodies and other institutions, as well as before natural and legal persons”.

ISO 27001: 2013:
“Information security in the provision of legal advice (oral and written) on legal issues, preparation of opinions, analysis of legal and strategic documents, analytical work in the field of regulatory analysis and drafting of documents (manuals, rules, guidelines, forms), as well as carrying out procedural representation before the bodies of the judiciary and administrative bodies and other institutions, as well as before natural and legal persons, in accordance with the Declaration of Applicability version 3 / 03.04.2018”.

ISO 20000-1: 2011:
“Management of services in provision of legal advice (oral and written) on legal issues, preparation of opinions, analysis of legal and strategic documents, analytical work in the field of regulatory analysis and drafting of documents (manuals, rules, instructions, forms), as well as carrying out procedural representation before the bodies of the judiciary and administrative bodies and other institutions, as well as before natural and legal persons, in accordance with the Catalog of Services”.